initializing

Conversation AI

Deploy AI-powered chatbots across all your messaging channels. Create custom personas, set handoff rules, and let AI handle the first response while routing complex queries to your team.

What it does

  • ✓Multi-channel chat (SMS, web, social)
  • ✓Custom AI personas and tone
  • ✓Smart handoff to human agents
  • ✓Conversation history and analytics
  • ✓Auto-tagging and CRM updates

Capabilities required

chatbot_createpersona_confighandoff_rulesmulti_channel_chat

How it works

1

Install

Add Conversation AI to your 0nCore account from the marketplace.

2

Connect

The add-on auto-connects to your CRM sub-location. No manual setup.

3

Use It

Access the capability from your dashboard, chat, or automations.

Integrations

CRM ConversationsCRM ContactsKnowledge Base